Our Promise

If there is one thing in business I have learnt, it is to prioritise customer satisfaction. To make sure that every customer gets the service they deserve.

Our Promise:

• We’re happy when you are happy.
• No pushy sales staff.
• No hard sell tactics.
• Friendly staff with a wealth of knowledge.
• Fantastic after care team.
• Tidy and well mannered fitters.
• Customer satisfaction guaranteed.

From a friendly greeting all the way through to completion by our team of expert fitters, our installation manager is there to ensure the whole project runs as smoothly as possible and that end result is as good as you the customer dreamt it would be.

Of course things do not always go as planned that’s why we have someone at City Bathrooms & Kitchens who is solely employed so that should a problem occur it is acted upon quickly, professionally and rectified to make sure your happiness remains intact. That’s why we are here and why we have thousands of satisfied customers.
If there is any reason you are not completely satisfied with our service I would ask you to write to me personally or email me at keithdarlison@hotmail.co.uk and I will do everything I can to make you happy.

Yours faithfully

Keith Darlison
Managing Director